Devices
How to update to the latest miEbooks version
In order to update the miEbooks version of your device, ensure that your device has a stable connection to the internet. Windows device: Go to Microsoft Store Click on the 3 dots (located top right hand corner) Click on Downloads and Updates If ...
How to archive an e-book / group on miEbooks
There are old e-books that I don't want in the Library, or have Groups you no longer user? Archive them! Open miEbooks Right click/hold the e-book / group for 2 seconds Click on Archive Select Yes and delete the files Go to Archived located it on ...
Can Optimi Classroom Helpdesk recommend a specific device to purchase?
Clients are advised to purchase devices that meet our minimum device specifications. (Please find attached) Optimi Classroom Helpdesk cannot advise clients on which device to purchase; as long as they meet the minimum or recommended specifications, ...
On Windows Store, why can't I find or install the miEbooks app?
When I search for the miEbooks app on Windows Store, I cannot find it. What can I do? On your device Settings, check that the region and language settings are correct. The miEbooks app should be available to all countries and English languages. ...
What is a School/Institution account on miEbooks?
This account is for users of school/institution that makes use of our full ITSI Solution (utilising e-learning enhancements to interact with students). To check if your school uses the full ITSI Solution, type your school /institution name to see ...
What is a Personal Account on miEbooks?
This account is for users that purchased e-book/s from ITSI Store. Your login details will be your e-mail address and password used to register on ITSI Store. Please see the steps below to log in on miEbooks: Please ensure that your device is ...
Will I lose my highlights and annotations when I login on another device?
Luckily, you will not lose the highlights and annotations provided they were backed up. To ensure that highlights and annotations are backed up, The miEbooks application needs to be connected to the internet (Wi-Fi or mobile data) or to the ...
What can I do to try fix miEbooks?
Try the following to fix miEbooks: Check that you are on the latest miEbooks version at the bottom-left corner (update if necessary) Refresh the miEbooks application Check if the server icon is green (this is the icon in the bottom-right corner) Go ...
Can I print e-books from miEbooks?
Due to our agreement with our publishers and copyright infringement laws, these e-books cannot be printed out. E-books which are distributed by ITSI are only available in an encrypted digital format and can be accessed on the miEbooks application. ...
Can I access e-books on a new device?
Yes. In order to download e-books on a new device, please follow these steps: Download and install the miEbooks application on the new device Open miEbooks Select the relevant account type (School/Institution or Personal Account) Enter your ...
How do I log in on miEbooks with a Personal account?
Please see the steps below to log in on miEbooks: Please ensure that your device is connected to the internet (Wi-Fi or mobile data). Select Personal Account (image of a cloud) Enter the e-mail address and password used when you registered on ITSI ...
How do I log in on miEbooks with a School/Institution account?
Please see the steps below to log in on miEbooks: Please ensure that your device is connected to the internet or the school/institution network (Wi-Fi). Select School/Institution (image of a building) Type and select your school/institution's name ...
How do I download miEbooks?
To download miEbooks, please follow the steps below: Connect to the internet Go to the device's App Store (Apple App Store / Mac App Store / Google Play Store/ Windows Store) Search for miEbooks Download and install miEbooks You will now be able to ...